Factory settings


Select to return the settings for this alarm to the factory settings. These are the settings that were shipped with Spotlight Cloud.


When the Factory Settings option is clear, you can modify the settings for this alarm.

Requires Spotlight Cloud Professional

In order to change any setting, the Factory Settings option must be clear. You can return settings to those shipped with Spotlight Cloud by selecting Factory Settings.

You cannot modify the factory settings template. If you cannot see an option to clear factory settings then you are browsing the factory settings template. To modify the settings for this alarm, close this dialog and select either a Spotlight connection or a different template from the configure alarms dialog.

Disable this alarm

When selected this alarm will not be raised again. Only some alarms can be disabled.

Alarm requires acknowledgment


Spotlight Cloud keeps each raised instance of this alarm on its displays until you acknowledge that you have seen the instance. You have selected this option because you want to know that this alarm was raised even after its severity returns to normal.


Spotlight Cloud removes raised instances of this alarm from its displays when the alarm severity returns to normal.

Add and delete keys

Key values can be added to some alarms. For each key, thresholds are independently set. A key is a unique value that identifies a particular row in a collection. For example, database name is the key for databases alarms. Take an example where the standard backup schedule for databases is weekly but one particular database is backed up monthly. You can configure a specific threshold for that database (in this scenario 30 days) independent of the default severity (in this scenario 7 days).

Key value list

A list of keys that have been configured for this alarm.

All alarms have a Default Severity.

Keys that have been added are listed here. Thresholds are applied independently to each key. Select the key to apply the thresholds to.

You can use keys in conjunction with the option to ignore certain values.


Click to add keys. (Applicable to alarms that can be configured with keys.)


Click to delete the selected key. (You cannot delete the Default Severity.)

Configure thresholds / set the severity

Some alarms are configured by adjusting thresholds; other alarms are configured by selecting a severity from the severity list.

Spotlight Cloud uses a threshold bar to illustrate the severity thresholds

This alarm is raised with increasing severity dependent on a numeric value.

Add, remove, adjust severities

Use either the colored bar or the Severity table.

Colored bar

This alarm is raised to a single severity.

To set thresholds via the colored bar:

  1. Move the mouse pointer over the threshold between two severities until it appears as a split-bar pointer.
  2. Click and drag the mouse to move the threshold to a new position. When you have completed the move, the change also appears in the Severity table.
Severity table

To set thresholds via the severity table:


Select the severity to enable it. If the severity check box is cleared then this severity will be ignored.


Click in the Start cell for each chosen severity. Enter the lower value for the threshold range. This is the value that, when reached, will trigger the severity.

Ensure the start value is lower than that for the low value for higher severity thresholds. A failure to be consistent when doing this may cause problems when alarms are raised.


Enter an alarm description in the Description field. When the alarm is raised, the description appears in the Details column of Spotlight Cloud Displays.

You can use copy and paste to duplicate the description text from other severities in the table. To include variables in the text see Alarms - Message Variables.

Add Severity

Click Add Severity to add a new entry to the Severity table.

You can add an entry that has the same severity as an existing entry. By doing so, you can set more than one range of values for a specified severity.

Configuring alarms that are raised to a single severity

This alarm is raised to a single severity.


Select the severity to apply when the alarm is raised.


Add message text to the message field. To include variables in the text see alarms - message variables.

Do not raise an alarm for certain values

Click Values in the sentence Do not alarm for certain values to specify the values that Spotlight Cloud should ignore when an alarm is raised. Not all alarms have this option. This option is available where applicable. For example, the Spotlight backup alarms can be configured to ignore certain databases.

The ignore values dialog opens.

Ignore the following values when raising alarms

This is the list of values ignored when raising the alarm.

When you select a value on this list the value will be highlighted and listed in the Value field.


The current value is displayed in the Value field. You can Replace, Add or Delete.

Select the current value from the drop down menu, type the current value or highlight it from the list of values.


Replace the value selected in the list with the current Value.


Add the current Value to the list of values ignored when raising the alarm.


Remove the current Value from the list of values ignored when raising the alarm.

Wildcard characters

You can use the following wildcard characters when specifying values to ignore.

Character Description
* Represents any string including the null string.
? Represents any single character.

For example, type “Database*” in the value field to ignore a series of databases named “Database01” through to “Database99”.

The exclusion list is not case sensitive. Therefore, both [a-z] and [A-Z] match any letters. For example, [a-z] and [A-Z] work equally.

“!” following “[“ is not treated as the special symbol that excludes following characters in the brackets, but treated as a single character “!”.