Internet access and always on availability

The Spotlight Cloud Diagnostic Server requires Internet access. In case of a firewall usage, the following URLs must be enabled on the host:

Consider installing the Spotlight Cloud Diagnostic Server App on a computer that is always switched on. Spotlight Cloud cannot monitor your connections while the Spotlight Cloud Diagnostic Server host is switched off or otherwise unable to access the Internet.

Operating System

The Spotlight Cloud Diagnostic Server App installs on a Microsoft Windows hosted operating system:

  • Microsoft Windows 10 (64-bit)
  • Microsoft Windows 8.1 (64-bit)
  • Microsoft Windows 8 (64-bit)
  • Microsoft Windows 7 (64-bit)
  • Microsoft Windows Server 2016 (64-bit)
  • Microsoft Windows Server 2012 R2 (64-bit)
  • Microsoft Windows Server 2012 (64-bit)
  • Microsoft Windows Server 2008 R2 (64-bit)
  • Microsoft Windows Server 2008 (64-bit)

Ensure the Spotlight Cloud Diagnostic Server host is in a Windows domain.

Ensure .NET 4.5.2 or later is installed on the Spotlight Cloud Diagnostic Server host.

The Spotlight Cloud Diagnostic Server is not supported on a cluster or High Availability Always On.

CPU and RAM

CPU / RAM requirements tie in to the number of connections Spotlight Cloud will monitor.

For an average load on the monitored instances

Host CPUs (2.4GHz) Host RAM DS JVM Settings #DB Connections #OS Connections
2 cores 7GB 2GB 50 50
4 cores 14GB 4GB 100 100

For a high load on the monitored instances

Host CPUs (2.4GHz) Host RAM Hard Drive Space DS JVM Settings #DB Connections #OS Connections
2 cores 7GB 565MB 2GB 40 40
4 cores 14GB 580MB 4GB 80 80

Network Ports

Ensure the following Network ports are open on the Spotlight Cloud Diagnostic Server host

  • TCP 3166 - This port is used by the Spotlight Cloud Diagnostic Server to communicate with the Spotlight Native Collector process on the same host. No external connections are required on this port.

  • TCP 443 - This port is used by the Spotlight Cloud Diagnostic Server to communicate with Spotlight Cloud. This port must be open for outgoing connections on the Spotlight Cloud Diagnostic Server host when uploading to Spotlight Cloud is enabled on the Spotlight Cloud Diagnostic Server.

  • TCP ports 8930 and 7985 are used on the Spotlight Cloud Diagnostic Server host for internal communications between the Spotlight Cloud Diagnostic Server service and the Spotlight Cloud Diagnostic Server App.

Additional Requirements

  • Do not install multiple Spotlight Diagnostic Server on the same host. For example, customers of Spotlight Enterprise should not install the Spotlight Cloud Diagnostic Server and Spotlight Enterprise Diagnostic Sever on the same host.

  • SQL Server Client Tools are required to use the Discovery Wizard to locate SQL Servers on your network. SQL Server Client Tools can be found on the Microsoft SQL Server installation media.

  • SQL Server Management Tools are required to use Session Trace when monitoring a SQL Server. The SQL Server Management Tools are available from any SQL Server 2005, SQL Server 2008, SQL Server 2012, SQL Server 2014 or SQL Server 2016 edition except SQL Server Express and SQL Server Compact. The version required corresponds to the latest version of SQL Server that you are monitoring.