Before you change the alarm configurations you may like to backup the current configurations. You can do this by backing up the \Agent\Conf folder in the Spotlight Cloud Diagnostic Server application installation folder.

Use the Spotlight Cloud Diagnostic Server application

Open the Spotlight Cloud Diagnostic Server application. You will find the application on the desktop of the computer where Spotlight Cloud is installed. Double click on the desktop icon.

Spotlight Cloud Diagnostic Server application

Sign in with your Quest account.

The configuration panel opens. Click Alarms.


The alarms dialog opens.

Templates and Connections

Select Templates or Connections to configure.

  • Templates - The templates you have previously saved for Spotlight Cloud alarm configurations are listed. Select a template to show, change, or reapply a template configuration. Additionally, you can delete or rename a selected template.

    • Factory Settings - Select Factory Settings to view the default alarm settings shipped with Spotlight Cloud. These settings can be reapplied, but not changed. Duplicate the Factory Settings template to create a customizeable template.

    Click More , then Duplicate or Create New to create a new template based on Factory Settings.

  • Connections - Select a Spotlight connection to show/change alarm configurations for that connection. The list of alarms shown on this dialog is now specific to the type of connection selected.

    Use the Show all drop-down to filter by connection type, or the search field to search connections by name.

Select an alarm to configure

The table of alarms is as follows.

Column Description
Name The name of the alarm.
Type The connection type. Each alarm is specific to a connection type.
Customized Yes if the alarm is set to other than the factory settings.

Double click on an alarm to configure the alarm. For more detail on each of the ways an alarm can be configured, see the list of alarm configurations.

Select an alarm and click Reset to factory to remove any customizations from that alarm.

Information about each alarm is documented under the connection type.

Reuse this configuration

Apply to connections…

Optionally, apply this configuration to other connections. See apply configuration to….

Save as a new template

Optionally, save this configuration to a template. Where a template has been selected to configure you will also see options to Delete or Rename the template. For more information on templates, see configuration templates.