Open the Billing & Subscriptions page

  1. Direct your web browser to https://app.spotlightcloud.io and sign in.
  2. Click on your profile icon (top right screen corner) and select Account Settings.
  3. This opens Your Profile screen. From the left panel, click Billing & Subscriptions.

Billing and Subscriptions Page

Your Spotlight Subscriptions

The Billing & Subscriptions page tables your current Spotlight subscriptions. Your entitlements to use Spotlight Cloud are dependent on your Plan (Basic, Professional Trial or Professional) and Quantity (number of ‘monitored instances’).

Column Description
Subscription Type Click the tabled Spotlight Cloud | SQL Server link for more information on your organization’s Spotlight Cloud subscription.
Unit of Measure For Spotlight Cloud the unit of measure is Per Monitored Instance.
Quantity The number of ‘Monitored Instances’ that can be monitored on this plan. For each ‘Monitored Instance’, one database connection, one operating system connection (the database host) and the underlying virtual environment can be monitored.
Plan The current subscription plan: Basic, Trial Professional, Professional. Click View included features to compare plans and pricing.
Owner The email address of the owner of this Spotlight Organization.
Status The status is Active for an active subscription.
Start Date The subscription period started on this date.
Expiry Date The date the subscription will expire. See also the Auto-Renew column.
Auto-Renew When set to ON the subscription will renew on the Expiry Date. When set to OFF the subscription will expire on the Expiry Date.

Spotlight subscription entitlements are measured in terms of “Monitored Instances”.

By default, the table shows only active subscriptions. Use the drop down menu in the right corner above the table to show expired, canceled or all subscriptions.

Your Spotlight Cloud Subscription details

Click the tabled Spotlight Cloud | SQL Server link for more information on your organization’s Spotlight Cloud subscription. Your Spotlight Cloud Subscription details includes an Inclusions table, information on Renewals and Support.

Information Description
Inclusions Click on the View included features link to compare plans and pricing. Depending on your subscription level you may be given the opportunity to purchase Spotlight Cloud Professional or purchase additional connections for Spotlight Cloud Professional.
Billing For Spotlight Cloud Professional subscriptions only. Use this section to view PDF copies of your invoices.
Renewal Spotlight Cloud Professional subscriptions are set to auto renew Auto Renew is ON. If Auto Renew is OFF then on expiry the Spotlight Cloud Professional subscription reverts to a Spotlight Cloud Basic subscription.

Spotlight Cloud Professional Trial subscriptions cannot be renewed as they have a specific expiry date. On expiry the Spotlight Cloud Professional Trial subscription reverts to a Spotlight Cloud Basic subscription.

Spotlight Cloud Basic subscriptions have no expiry date. They are set to auto renew.

See also How to stop data uploads to Spotlight Cloud.
Support Level Review your access to support as dependent on your Spotlight Cloud subscription. Support may include online and phone support or simple access to the Spotlight Cloud documentation.

Subscription Details - Professional